Classic Holidays Continues To Exceed Guest Expectations

Orlando, Florida – May 23, 2013 – (INTUITION by Perspective Group) – Classic Holidays, Australia’s most customer service driven Resort Management company, continues to live up to their award winning reputation with the results of their March and Aprils guest satisfaction surveys.

Three days after checking out, resort guests are sent a customer survey via email asking them to rate different aspects of their experience while they were on holiday at a Classic Holidays resort. Averages calculated for March and April show that ninety percent of guests stated that their overall experience at a Classic Holidays managed resort exceeded their expectations. This overwhelmingly positive reaction from Classic guests is confirmation of their ability to provide quality holidays with exceptional attention to detail.

The units themselves scored an overall average of eighty-eight percent in regards to exceeding expectations in maintenance, in unit amenities, cleanliness and housekeeping while onsite amenities scored an overall average of eighty-nine percent. Additionally, ninety-one percent of guest stated they would recommend a Classic Holidays resort to friends and family and ninety percent say they plan to vacation with Classic Holidays again.

However, the most impressive survey statistic of them all is the one that relates to the resort staff. An outstanding ninety-seven percent of guests said that the resort staff exceeded their expectations when it came to customer service and courtesy, a staple that Classic prides themselves on.

Statistics like these show why Classic Holidays is the leader in customer satisfaction within the industry and why they continue to win awards for excellence such as the “Best Management Company” at both the 2012 and 2013 Perspective Magazine Awards.

Through various initiatives Classic Holidays strives to ensure they meet their goals in customer service and guest satisfaction by striving to deliver and exceed the best industry benchmarks.

About Classic Holidays
Established in 1978 with Head Office operations based on the Gold Coast, Classic Holidays is Australia’s largest privately owned timeshare Resort Management Company, representing almost 50,000 member families and responsible for over 650 employees. Built on strong founding principles of honesty, respect and commitment, Classic has a reputation for excellence, providing their resorts with a comprehensive range of support services. For more information about Classic Holidays, please visit Every day, Classic Holidays welcomes new members to their innovative holiday program, Classic Escapes. To find out more, visit

Original Source: Classic Holidays Continues To Exceed Guest Expectations
Perspective Magazine is the largest independent trade publication for the timeshare and fractional ownership industry globally. Syndication by INTUITION, a leading brand marketing service by Perspective Group.

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DAE Reaches A New Milestone With Royal Aloha Vacation Club

Team Classic Gears Up To Smash Rally Target For Charity

DAE Offers Vibrant Fall Getaways To British Columbia

Canadian Resort Conference 2014 To Attract Diverse Audience

New staySky Vacation Club Reports Strong Gains

Sun Shines Bright On RTX Fall And Winter Getaways

DAE Offers James Bond-Worthy Escapes To Jamaica

DAE Gears Up For GNEX 2015

RTX Renews Sponsorship For GNEX 2016 Conference

Classic Holidays Set To Celebrate 35th Anniversary

Merlin Software For Vacation Ownership Set To Bring Cloud Computing To ARDA 2014

Royal Resorts Enters New Era

Travel To Go To Broadcast Live From The ARDA Convention

Expansion Underway For Dial An Exchange Europe

Owners Turn Unused Timeshare Weeks Into Cash

Send Me On Vacation Announces Poker Tournament To Benefit Breast Cancer Survivors

San Diego Business Journal Names Travel To Go As Award Finalist

Unlimited Vacation Club Chooses INTUITION To Increase Vacation Club Awareness

RTX Expands Resort Partnerships Staff

DAE To Focus On U.S. Timeshare Market

Canadian Resort Development Association Becomes Affiliate Member Of The Association Of Timeshare Recyclers

Reservation Services International Engages INTUITION For New Product Launch

LaTour Hotels & Resorts Signs Management Contract with Panorama Resort Interval Owners Association

UVC Resorts Introduces The Lifestyle Collection

Alliance Sales & Marketing Engages Perspective Group To Promote New Software Platform

New Appointments Take DAE To Next Level

DAE Offers Wave Of Great Savings At Top U.S. Beach Destinations

DAE And Youngcare Partner Up To Change Young Lives

Classic Holidays’ Don Pancho Beach Resort Back To Normal

Dial An Exchange China Puts Member Services At The Fingertips Of Exchange Members

Unlimited Vacation Club Properties Scoop Top RCI Honors

RCI First To Confirm Sponsorship Of Canadian Resort Conference 2014

Interval International Confirms Bronze Sponsorship at CRC 2016

Leadership Culture Retreats Launched For Timeshare Industry

RTX Provides Owner Education At First NTOA Meeting Of 2015

RTX Confirms Sponsorship Of The Canadian Resort Conference

TradeWinds Belize Yacht Base Relocates To Robert’s Grove Marina Residence

staySky Vacation Club Boasts Family Favorite Resort In Orlando

DAE Global First To Sponsor GNEX 2015

Leisure Logistics Announces Occidental Vacation Club as Newest Clients White Label Loyalty Program Will Increase Member Engagement

RSG Developer Services Offers Mutually Beneficial Exit Strategy

weholi Launches Easy-To-Use Online Timeshare Marketplace

TradeWinds Selects INTUITION Brand Marketing Service To Promote Yacht Charters

Breathless Resorts

Girl 3 Stays Free At Breathless® Punta Cana Resort & Spa

Resort Travel & Xchange’s Justin Hunter Elected to CRDA’s Board of Directors

GA Keen Realty Advisors Markets Operating Timeshare Resort in Daytona Beach, FL

DAE Staff Exchange Expands Trans-Tasman Service

NTOA Renews Sponsorship For GNEX 2016 Timeshare Conference

Resort Travel & Xchange Supports Local Community Initiatives

Country Inn & Suites East Delhi Inks Deal With Dial An Exchange India Confirms Platinum Sponsorship For GNEX 2015 Conference

Classic Holidays’ Gail O’Neill Nominated For Women In Business Award

Vacation Club Travel To Go Announces Increased Membership

Fidelity National Timeshare Joins Interval International’s Affiliate Advantages Program

CRDA Announces Finalists For 2014 Cornerstone Award

Resort Travel & Xchange Selects INTUITION To Increase Brand Awareness

Travel To Go Are The Super Heroes Of C.A.R.E.

DAE Introduces Online Resort Reviews For Members

Merlin Software For Vacation Ownership Sponsors The RCI Christel House U.K. Charity Golf Tournament

Perspective Group And Brand Tango Form Strategic Partnership

Royal Resorts Sea Turtle Protection Program Exceeds 500,000 Releases In Mexico

Karma Royal Group Opens The Reef On Gili Meno, Indonesia

Give A Holiday Gift Card This Christmas With DAE!

Royal Resorts Protects Sea Turtles In Cancun, Mexico

AMResorts Announces Grand Opening Of Zoëtry Villa Rolandi Isla Mujeres Cancun

RTX Opens Orlando Call Center

Dial An Exchange Europe Reports Strong Growth in 2012

DAE Expands Portfolio With Oaks Group Properties

DAE Offers Great Value On Costa Rica Vacations

DAE Boosting NZ Tourist Numbers From Chinese Vacation Ownership Market

@Work International Expands US Footprint With Viewpoint Deal

DAE Adds New Top End Options To Resort Portfolio

Unlimited Vacation Club Members Now Have Unlimited Connectivity Sponsors Canadian Resort Conference

Brand Reputation Management Software Adapted For Timeshare Industry

Dial An Exchange Implements Interface To Streamline Business Processes With Resorts