Classic Holidays Customer Service Ratings In 2013 Off To A Great Start

old Coast, Australia – February 21, 2013 (INTUITION by Perspective Interactive) – Classic Holidays, Australia’s largest privately owned timeshare holiday provider with nearly 50,000 members, announces impressive customer satisfaction numbers for the month of January.

Averages tabulated from the company’s 14 managed resorts in Queensland, New South Wales and Victoria show that Classic’s guests were extremely pleased last month with their resort experience:

– 95 percent felt the quality of the appliances and furnishings either exceeded or met their expectations

– 93 percent thought their reservation was handled promptly, courteously and efficiently

– 96 percent said the staff was helpful and courteous

– 94 percent rated their holiday experience as either meeting or exceeding their expectation

– 94 percent would return to their resort

– 91 percent would recommend their resort to family/friends

This overwhelmingly positive reaction from guests is confirmation of Classic’s ability to provide quality holidays with exceptional attention to detail according to Classic Holidays CEO Ramy Filo.

“We are constantly striving to improve the holiday experience for our members and everyone involved with Classic understands that,” said Filo. “It’s the small touches that often make the difference between an average or distinctive holiday, such as how a customer is greeted at the check-in desk or the cleanliness of the unit. Whether it’s providing sports equipment at the time you want it, advice on local dining choices or help with reservations to area attractions, people want to be pampered and made to feel special and we never lose sight of that.”

Such a philosophy is what led Classic Holidays to be recognized earlier this month with the Best Management Company award for 2013 by Perspective Magazine, the shared ownership industry’s leading trade magazine. A panel of industry judges combined with online voting by professionals from around the world resulted in Classic winning the award for the second consecutive year.

For more information about booking a fantastic holiday with Classic Holidays, please visit http://www.classicholidays.com.au/.

About Classic Holidays

Established in 1978 with Head Office operations based on the Gold Coast, Classic Holidays is Australia’s largest privately owned timeshare Resort Management Company, representing almost 50,000 member families and responsible for over 650 employees. Built on strong founding principles of honesty, respect and commitment, Classic has a reputation for excellence, providing their resorts with a comprehensive range of support services. For more information about Classic Holidays, please visit http://www.classicholidays.com.au/. Every day, Classic Holidays welcomes new members to their innovative holiday program, Classic Escapes.  To find out more, visit http://www.classicescapes.com.au.

Original Source: Classic Holidays Customer Service Ratings In 2013 Off To A Great Start
Perspective Magazine is the largest independent trade publication for the timeshare and fractional ownership industry globally. Syndication by INTUITION, a leading brand marketing service by Perspective Group.

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staySky Vacation Clubs Celebrates First Year Of Enthusiastic Reviews

Le Reve Hotel & Spa Boosts Owner Benefits With DAE

Executives From Dial An Exchange To Participate In ARDA World

Travel To Go’s President And CEO Jeanette Bunn Becomes Co-President Of Send Me On Vacation

American Resort Collection Launches With New Approach To Vacation Ownership

Dial An Exchange China Puts Member Services At The Fingertips Of Exchange Members

Proceeds Of Live Charity Auction Given To The BC Hospitality Foundation

TripAdvisor Executive To Speak At The Canadian Resort Conference

DAE Highlights New Services, Global Growth At ARDA Convention

DAE Invitational Golf Classic Returns To Taupo In May

Canadian Resort Conference 2014 To Attract Diverse Audience

Leisure Logistics Announces Occidental Vacation Club as Newest Clients White Label Loyalty Program Will Increase Member Engagement

Dream Holiday Becomes REAL For Classic Escapes Member

Jeffrey Tipton Joins Travel To Go As Corporate Trainer

Expansion Underway For Dial An Exchange Europe

INTUITION’s Social Media Monitoring Platform Provides Crucial Real Time Analytics

Unlimited Vacation Club By AMResorts Awarded RCI Gold Crown

Classic Holidays Continues To Exceed Guest Expectations

Merlin Software For Vacation Ownership Set To Bring Cloud Computing To ARDA 2014

Dial An Exchange Reinforces Global Growth At ARDA World Convention

National Timeshare Owners Association Announces Additions To Advisory Board

Unlimited Vacation Club Marks Record With 13 New AMResorts Deals In 2015

RTX Offers Global Vacation Options By Land & Sea

Dial An Exchange Europe Reports Strong Growth in 2012

RSG Developer Services Offers Mutually Beneficial Exit Strategy

DAE Head Reappointed As GATE Chairman

Unlimited Vacation Club Properties Scoop Top RCI Honors

Classic Holidays’ CEO Ramy Filo awarded Top Honour

staySky Vacation Clubs Celebrates Banner Summer Season

New Appointments Take DAE To Next Level

staySky Vacation Club Launches As Tourism Booms In Orlando

INTUITION To Track Online Behavior Of Timeshare Owners In New Study

Secrets Maroma Beach Riviera Cancun Resort Wins 2014 TripAdvisor Travelers’ Choice Award

LaTour Hotels & Resorts Takes Over Management of Banff Gate Mountain Resort

TripAdvisor Executive To Discuss Impact Of Online Reviews At GNEX 2014 Conference

Phuket to Play Host to Thailand’s First ITU Long Distance Triathlon Series Event 9th-10th November 2013

Industry Leader To Highlight Cost-Effective Design And Construction At ARDA World Conference

Resort Travel & Xchange Selects INTUITION To Increase Brand Awareness

Extreme Engineering Has Been Nominated As An ARDA Awards Finalist

DAE Confirms Bronze Sponsorship Of Canadian Resort Conference

Timeshare ProPlus to Exhibit at CRC 2016

Alliance Sales & Marketing Adds New Cloud Based iTeam Business Solution To Its Portfolio

Classic Holidays Supports Charity To Raise Cancer Awareness

Breathless® Punta Cana Rocks The Party With Planet’s Sexiest DJs

RTX Presents Full Palette Of Vibrant Fall Getaways

Dial An Exchange To Promote Global Advantage Program At ARDA Convention

Extreme Engineering Energizes ARDA World

UVC To Open Zoëtry Villa Rolandi Isla Mujeres Cancun

RSG Developer Services Launches New Website

UVC Explorer's Club

Kids Stay Free At Select Unlimited Vacation Club Resorts

DAE Offers James Bond-Worthy Escapes To Jamaica

Concord Confirmed As Exhibitor At GNEX 2016

staySky Vacation Club Hires New Director Of Marketing

Classic Holidays Affiliation Impacts Australian Resort Managers

Hawaii

Concierge Realty Helps Travelers Say ‘Aloha Hawaii’

Global Change For Largest Independent Timeshare Business Magazine

RSI Vacations Confirmed As Silver Sponsor For GNEX 2016

Dial An Exchange Announces Record Membership Numbers

Send Me On Vacation Announces Poker Tournament To Benefit Breast Cancer Survivors

RTX Provides Owner Education At First NTOA Meeting Of 2015

Resort Travel & Xchange Supports Advancement Of Young Professionals

Pure Gold: DAE Offers Great Escapes To Sunny California

RTX Nominated For Two Prestigious Industry Awards

Concierge Realty Selects Perspective Group’s Brand Marketing Service

Getaways Resort Management Sponsors Canadian Resort Conference

Classic Holidays’ Mark Stephenson Appointed To ATHOC Hall Of Fame

DAE China Attends World Travel Fair 2014

staySky® Vacation Clubs Appoints Jack Chevrier As President

DAE Signs With Beirut Timeshare Resort

Merlin Software Announces AOCAP Silver Sponsorship, Mike Ashton To Speak On Software And Website Integration

DAE Delivers Educational Magazine For Europe Members

Timeshare Ownership Awareness Sessions Improving Value for Holiday-Makers

CRDA Announces Four New Members

DAE Staff Exchange Expands Trans-Tasman Service

Satisfaction With DAE Exchange Reaches All Time High

INTUITION Brand Marketing Service Releases Social Media Monitoring Platform

New Vacation Club Takes Chill Out Of Winter Travel

Concierge Realty Makes Finding Ski And Oceanfront Villas A Breeze

Generator Systems Renews Sponsorship For GNEX 2015 Timeshare Conference

Dial An Exchange Enhances Flexibility Of Timeshare Exchange Banking Service

RTX to Sponsor C.A.R.E. 2016 Sponsorship Awards Ceremony

Sun Shines Bright On RTX Fall And Winter Getaways

Perspective Group Highlights New Revenue-Building Services At ARDA Convention

Unlimited Vacation Club Continues Expansion With Five New Resorts