Satisfaction With DAE Exchange Reaches All Time High

300 Francis Taylor

Orlando, Florida – December 27, 2013 – (INTUITION by Perspective Group) – Continued membership growth and soaring satisfaction rates have rounded out a strong year in 2013 for DAE, the world’s largest independent vacation exchange provider.

Now providing vacation exchange services to one million timeshare owners, including 500,000 direct members, DAE’s membership based grew by an average of 25% across its global network in 2013, while continuing to focus and enhance customer satisfaction across all service areas.

The year-end results reflect the findings of surveys conducted this year which found satisfaction with vacation exchange services was very high among timeshare owners.

“Our members are the happiest and most engaged they have ever been with vacation exchange,” said Francis Taylor, co-founder and CEO of DAE.

The Australian Timeshare and Holiday Ownership Council (ATHOC) industry impact report earlier this year found owner satisfaction with timeshare exchange has improved significantly in the last decade. In addition it reported close to half of all timeshare vacations booked last year were taken as an exchange.

“Similar findings have been conveyed from sources in other key timeshare markets, showing that owners across the globe are getting the most value out of their vacation ownership through exchange,” said Mr Taylor.

“New sales of timeshare are continuing to increase as more people look to safeguard the future of their vacations. It’s the whole experience that timeshare offers to owners – they are valued and treated as family at their resort, not just the run of the mill hotel guest.

“At DAE we see exchange as the biggest selling point and overall value proposition of vacation ownership. It enhances the owner’s experience even further, allowing them to see the world at a fraction of the cost.

“As the sector has grown from strength to strength, the variety and availability of exchange destinations has greatly improved in the past decade, with DAE adding more to our exchange inventory portfolio every year.

“However we know from industry reports that the cause of most dissatisfaction among members with exchange comes from exchange fees and membership fees.

“That’s why DAE offers the industry’s only free membership with no annual fees, and maintains the lowest transaction fees possible – and our members enjoy higher satisfaction with their product.

“At DAE, we put our customers first, offering an undivided focus to customer service, a simple exchange platform and the best value for money model in the world.”

About DAE (Dial An Exchange)
DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer service has led to their continued growth as over 50% of their new memberships have been the result of personal referrals. Today, the company services over 1 million timeshare owners (including 500,000 direct members) at resorts and clubs through 12 offices worldwide, and is a truly viable option for all timeshare, points and fractional owners to exchange their weeks and points or credits products. DAE’s robust set of membership benefits makes it easy for owners to truly enjoy their vacation ownership experience. Their simple, flexible and innovative direct to consumer approach has evolved into a range of business development and support tools for their business partners such as resorts, management companies and Home Owners Associations who are looking for a competitive edge to support their rapid growth.

DAE offers a value added Gold Advantage benefits program along with low exchange fees, a 3-year credit for every banked week, 24/7 live access to exchange weeks, personalized customer service, worldwide vacation availability, discounted rental weeks in prime locations and informative monthly e-Newsletters providing travel tips, destination ideas and money saving promotions and offers. At DAE, the timeshare owners’ needs come first and foremost and quality of service is never compromised. For more information, please visit

Original Source: Satisfaction With DAE Exchange Reaches All Time High
Perspective Magazine is the largest independent trade publication for the timeshare and fractional ownership industry globally. Syndication by INTUITION, a leading brand marketing service by Perspective Group.

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RTX Is An Ace For Fall Golf Getaways

Merlin Software For Vacation Ownership Sponsors The RCI Christel House U.K. Charity Golf Tournament

RTX Opens Orlando Call Center

AMResorts Announces First Dreams Resort & Spa In Playa Mujeres

RTX Nominated For Two Prestigious Industry Awards

Dial An Exchange South Africa Sees Growth Due To Implementation Of New Programs

Trade Up Travel Confirms Platinum Sponsorship Of Canadian Resort Conference

TradeWinds Selects INTUITION Brand Marketing Service To Promote Yacht Charters

UVC Has Reached 20,000 Members

DAE Forges Record Growth In 2014

Unlimited Vacation Club Continues Rapid Membership Growth

Classic Holidays Continues Support For Hannah’s Chance Foundation

Perspective Group Confirmed As TripAdvisor® Official Partner

Breathless® Punta Cana Rocks The Party With Planet’s Sexiest DJs

RTX Employees Participate in Asheville’s Days of Impact

UVC’s Jorge Herrera Appointed President of AMDETUR

AMResorts Named Top Hospitality Company By CNN’s Expansión Magazine For Fourth Consecutive Year

GNEX 2014 Conference To Continue Expanding Upon Innovative Networking Formula

UVC Resorts Introduces The Lifestyle Collection

DAE Celebrates International Timeshare Appreciation Day

Unlimited Vacation Club Unveils U-Lounge

The Secret is Out: Grand Pacific Resort Management No Longer “Best Kept Secret” in Timeshare Management

Resort Travel & Xchange Confirms Support Of GNEX 2014 Conference

Innovative New Online Marketplace Helps Travelers Score Dream Vacations

Classic Holidays Raising Dust And Dollars™ In Great Endeavour Rally

Escape The Cold With Warm-Weather Getaways From RTX

National Timeshare Owners Association Announces Additions To Advisory Board

Brand Tango Reveals Updates To Tango CRM System

Resort Travel & Xchange Confirms As Exhibitor At Canadian Resort Conference

Fermin Cruz

weholi Announces Sponsorship Of Canadian Resort Conference

Voyages by RTX Launches

Unlimited Vacation Club Celebrates Three Years Of Providing Exceptional Privileges At Extraordinary Resorts

Concierge Realty Provides Solutions For Delinquent Resort Inventory

Dial An Exchange Joins European Trade Association For Vacation Ownership

CRDA Announces New Appointments To Board Of Directors

Prana Resort Nandana Signs With Dial An Exchange Thailand

Freedom Resort Club Selects Perspective Group For Brand Marketing

DAE Nominated As Finalist In 2014 ARDA Awards

DAE Australia/New Zealand Appoints Business Development Manager

DAE Gears Up For GNEX 2015

Absolute World Group Confirms As Contributing Sponsor For GNEX 2014 Conference

Executives From Dial An Exchange To Participate In ARDA World

DAE China Attends World Travel Fair 2014

Send Me On Vacation To Hold Women’s Workshop At Grand Mayan Resort, Riviera Maya

Classic Holidays Acquires Monad Pacific Management

Travel To Go Confirms Participation & Sponsorship Of Upcoming C.A.R.E. Conference

TrackResults Renews Sponsorship For GNEX 2015 Timeshare Conference

Brand Tango Confirms Silver Sponsorship For GNEX 2014 Timeshare Conference

GetAways Resort Management Sponsors GNEX 2016 Conference

Strong Start To Year For Classic Holidays

DAE Offers Wave Of Great Savings At Top U.S. Beach Destinations

Two Secrets Resorts & Spas Celebrate Their 8th Anniversary

DAE To Host Speed Networking Event As Gold Sponsor Of CRC 2016

Significant 2012 Growth Announced by Dial An Exchange South Africa

Merlin Software For Vacation Ownership Set To Bring Cloud Computing To ARDA 2014

staySky® Vacation Clubs Is Honored With A Prestigious Perspective Magazine Award

NTOA Confirms As Sponsor At GNEX 2015 Timeshare Conference

Fidelity National Timeshare Provides Online Tools to Agents

staySky® Vacation Clubs Appoints Jack Chevrier As President

Dial An Exchange Confirms Participation Of New Resorts Across Europe

National Timeshare Owners Association Partners With UCF Professor Dr. Tammie Kaufman

In The Holiday Spirit, RTX Gives Back To The Community

Fermin Cruz

weholi Confirms Sponsorship Of GNEX 2016 Timeshare Conference

Travel To Go Strengthens Travel Club Concept

staySky® Vacation Clubs Wins Prestigious Perspective Magazine Award

GNEX 2014 Conference Attendance Exceeds 100 Companies

Resort Travel & Xchange Supports Local Community Initiatives

weholi Introduces Driving Force Behind Global Expansion

Resort Travel & Xchange Hits 80,000 Member Milestone

Classic Holidays’ Star Performers Shine at ATHOC Awards

INTUITION Brand Marketing Service Releases Social Media Monitoring Platform

Perspective Group Hires Director Of Client Services

Fast-Growing RTX Builds Industry-Wide Presence

National Timeshare Owners Association Widens Reach Into Canada

Dial An Exchange Announces Record Membership Numbers

More Members, More Choice With DAE

The Association Of Timeshare Recyclers Engages Perspective Group To Help With Marketing Strategy

DAE China Raises Funds For Youth Charity

Festiva Charitable Golf Tournament Raises More Than $85,000

Classic Holidays’ Gail O’Neill Nominated For Women In Business Award

Perspective Group Highlights New Revenue-Building Services At ARDA Convention

DAE SA Opening Up A World Of Touring Options With GATS Leisure

National Timeshare Owners Association CEO To Speak At Upcoming TATOC Conference

staySky Vacation Clubs Cater To Rising Wave Of Millennial Travelers

staySky Hotels & Resorts Launches New Vacation Club

Dial An Exchange Europe Reports Strong Growth in 2012 Enhances Value Of Vacation Ownership

DAE Takes Out Timeshare Industry’s Top Awards

Dial An Exchange Partners With Oombaga To Provide Mobile Exchange Applications

Unlimited Vacation Club To Debut In Panama

Dial An Exchange USA Rolls Out Resort HOA Outreach Program

AMResorts Breaks Ground On Now Onyx Punta Cana Resort Alongside the President of the Dominican Republic President, Danilo Medina

Resort Travel & Xchange To Sponsor GNEX 2015 Timeshare Conference

Brand Tango And Perspective Group Launch Brand Awareness Campaign

Classic Holidays Resort Directors’ Conference Tackles Ageing Timeshare Owners