Satisfaction With DAE Exchange Reaches All Time High

300 Francis Taylor

Orlando, Florida – December 27, 2013 – (INTUITION by Perspective Group) – Continued membership growth and soaring satisfaction rates have rounded out a strong year in 2013 for DAE, the world’s largest independent vacation exchange provider.

Now providing vacation exchange services to one million timeshare owners, including 500,000 direct members, DAE’s membership based grew by an average of 25% across its global network in 2013, while continuing to focus and enhance customer satisfaction across all service areas.

The year-end results reflect the findings of surveys conducted this year which found satisfaction with vacation exchange services was very high among timeshare owners.

“Our members are the happiest and most engaged they have ever been with vacation exchange,” said Francis Taylor, co-founder and CEO of DAE.

The Australian Timeshare and Holiday Ownership Council (ATHOC) industry impact report earlier this year found owner satisfaction with timeshare exchange has improved significantly in the last decade. In addition it reported close to half of all timeshare vacations booked last year were taken as an exchange.

“Similar findings have been conveyed from sources in other key timeshare markets, showing that owners across the globe are getting the most value out of their vacation ownership through exchange,” said Mr Taylor.

“New sales of timeshare are continuing to increase as more people look to safeguard the future of their vacations. It’s the whole experience that timeshare offers to owners – they are valued and treated as family at their resort, not just the run of the mill hotel guest.

“At DAE we see exchange as the biggest selling point and overall value proposition of vacation ownership. It enhances the owner’s experience even further, allowing them to see the world at a fraction of the cost.

“As the sector has grown from strength to strength, the variety and availability of exchange destinations has greatly improved in the past decade, with DAE adding more to our exchange inventory portfolio every year.

“However we know from industry reports that the cause of most dissatisfaction among members with exchange comes from exchange fees and membership fees.

“That’s why DAE offers the industry’s only free membership with no annual fees, and maintains the lowest transaction fees possible – and our members enjoy higher satisfaction with their product.

“At DAE, we put our customers first, offering an undivided focus to customer service, a simple exchange platform and the best value for money model in the world.”

About DAE (Dial An Exchange)
DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer service has led to their continued growth as over 50% of their new memberships have been the result of personal referrals. Today, the company services over 1 million timeshare owners (including 500,000 direct members) at resorts and clubs through 12 offices worldwide, and is a truly viable option for all timeshare, points and fractional owners to exchange their weeks and points or credits products. DAE’s robust set of membership benefits makes it easy for owners to truly enjoy their vacation ownership experience. Their simple, flexible and innovative direct to consumer approach has evolved into a range of business development and support tools for their business partners such as resorts, management companies and Home Owners Associations who are looking for a competitive edge to support their rapid growth.

DAE offers a value added Gold Advantage benefits program along with low exchange fees, a 3-year credit for every banked week, 24/7 live access to exchange weeks, personalized customer service, worldwide vacation availability, discounted rental weeks in prime locations and informative monthly e-Newsletters providing travel tips, destination ideas and money saving promotions and offers. At DAE, the timeshare owners’ needs come first and foremost and quality of service is never compromised. For more information, please visit

Original Source: Satisfaction With DAE Exchange Reaches All Time High
Perspective Magazine is the largest independent trade publication for the timeshare and fractional ownership industry globally. Syndication by INTUITION, a leading brand marketing service by Perspective Group.

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INTUITION Brand Marketing Confirms Strategic Partnership With BragFire

Vacatia Selects INTUITION Brand Marketing Service

staySky® Vacation Clubs Ready For Banner Travel Season With Four Resorts In Top U.S. Destination

Travellers Vote With Clicks For Classic Holidays Resorts

DAE Delivers Educational Magazine For Europe Members

Dial An Exchange Implements Interface To Streamline Business Processes With Resorts

DAE South Africa Introduces More Benefits For Gold Advantage Members

RTX Confirms Sponsorship Of The Canadian Resort Conference

AMResorts Announces First Dreams Resort & Spa In Playa Mujeres

RCI First To Confirm Sponsorship Of Canadian Resort Conference 2014

RSG Developer Services Launches New Website

DAE Head Reappointed As GATE Chairman

Interval International To Sponsor Canadian Resort Conference

RTX Is An Ace For Fall Golf Getaways

staySky Hotels & Resorts Launches New Vacation Club


Concierge Realty Helps Travelers Say ‘Aloha Hawaii’

Dial An Exchange And timeshareAdvisor Team Up To Provide DAE Members With Resort Reviews

Dial An Exchange Sponsors Local Charity For Fifteenth Year In A Row

Groundbreaking Timeshare Owners Study Confirmed For September Release

Classic Holidays’ Gail O’Neill Nominated For Women In Business Award

IYC Travel Nominated In AFTA Awards

NTOA Renews Sponsorship For GNEX 2016 Timeshare Conference

Dial An Exchange Appoints Ahmed Adel As New Business Development Manager-Egypt

Concierge Realty Makes Finding Ski And Oceanfront Villas A Breeze

Classic Holidays Witnesses Significant Cruise Sector Growth As Members Set Sail

Extreme Engineering Has Been Nominated As An ARDA Awards Finalist

Classic Holidays Sees Record Attendance At Resort Managers’ Conference

Deedback Solutions Presents Captain Richard Phillips At GNEX 2014 Conference

Alliance Sales & Marketing Engages Perspective Group To Promote New Software Platform

Merlin Software For Vacation Ownership Set To Bring Cloud Computing To ARDA 2014

Brand Tango Reveals Updates To Tango CRM System

weholi Launches Easy-To-Use Online Timeshare Marketplace

staySky Vacation Club Hires New Director Of Marketing

Freedom Resort Club Launches Online Sales Of Vacation Club Memberships

Resort Travel & Xchange Sees Member Transactions Soar

National Timeshare Owners Association Widens Reach Into Canada

DAE Members Hit High Note With Branson Vacations

Pure Gold: DAE Offers Great Escapes To Sunny California

Unlimited Vacation Club To Celebrate Upcoming Spring Events

Tour Gala 2014 Honorees Distinguish Themselves Through Commitment And Dedication To The Community

DAE Offers Wave Of Great Savings At Top U.S. Beach Destinations

Classic Holidays’ Travel Agency Takes Out More Top Awards

DAE Offers Vibrant Fall Getaways To British Columbia

staySky® Vacation Clubs Is Honored With A Prestigious Perspective Magazine Award

RTX Announces Full Calendar of Fall Conferences

Perspective Group’s INTUITION Brand Marketing Service Reaches First Milestone

Dial An Exchange Renews INTUITION Contract With Perspective Group

Winners Revealed For The 2016 Perspective Magazine Awards Launches Platform To Boost Vacation Club Sales

Royal Resorts Sea Turtle Protection Program Exceeds 500,000 Releases In Mexico

TrackResults Reveals Vacation Ownership Clubs Are Becoming Analytical Competitors

Dial An Exchange Announces Record Membership Numbers

Anticipation Builds For Largest GNEX Conference Ever

Pacific Palms Resort Featured In Prominent Australian Hospitality Publication, HM Magazine

RTX Renews Sponsorship For GNEX 2016 Conference

DAE Confirms Bronze Sponsorship Of Canadian Resort Conference

Grand Pacific Resort Management Wins Gold at ARDA World 2013

Classic Holidays Wins Best Management Company Three Years Running

Getaways Resort Management Sponsors Canadian Resort Conference

Beneficium Acquires @Work International

Festiva Adventure Club Selects RTX Premium Plus For Members

INTUITION Adds Enhanced Facebook Analysis To Brand Marketing Service

Alliance Sales & Marketing’s iTeam Confirm As Exhibitor For GNEX 2014 Timeshare Conference

Last Chance To Enter ‘Vacatia on Us!’ $10k Sweepstakes

AMResorts Announces Grand Opening Of Zoëtry Villa Rolandi Isla Mujeres Cancun

Travel To Go’s Hot Weeks Boost Members Desire For Vacations

Classic Holidays ‘Work Inspiration’ Program A Success

Fermin Cruz

weholi Appoints Fermin Cruz As Vice President Of Sales And Marketing, Americas

DAE Invites Members To Dive Into Fun

INTUITION Adds CustomerCount℠ Surveys To Brand Marketing Service

Unlimited Vacation Club By AMResorts Awarded RCI Gold Crown

DAE Egypt Adds New Resort In Dahab To DAE Worldwide Exchange Network

Classic Holidays Continues Support For Hannah’s Chance Foundation

Breathless® Punta Cana Rocks The Party With Planet’s Sexiest DJs

DAE Nominated As Finalist In 2014 ARDA Awards

TradeWinds Adds EASY BOOKING Feature To Its Website For Yacht Vacation Rentals

Classic Holidays’ Star Performers Shine at ATHOC Awards

First Canadian Resort Conference Delivers Powerful Content

Vacatia’s Michael Burns Speaks At GNEX 2014 Panel: “The Internet’s Role In Timeshare Sales”

Fermin Cruz

weholi Confirms Sponsorship Of GNEX 2016 Timeshare Conference

National Timeshare Owners Association Proudly Welcomes weholi To Trusted Affiliates

DAE Wins 2014 CRDA Cornerstone Award

GNEX 2014 Conference Announces Captain Richard Phillips As Keynote Speaker

Dial An Exchange To Supply Exchange Services To Royal Aloha Vacation Club Members

DAE Expands Portfolio With Oaks Group Properties

Holiday Systems International Confirms Platinum Level Sponsorship For GNEX 2014 Timeshare Conference

Classic Holidays Wins Best Overall, Best Management Company

RTX Traveler Announces Summer/Fall Calendar

In The Holiday Spirit, RTX Gives Back To The Community

TripAdvisor Executive To Discuss Impact Of Online Reviews At GNEX 2014 Conference

DAE Scoops Top Honors At Perspective Magazine Awards

More Members, More Choice With DAE

RTX Traveler Magazine Features Hilton Head Island, S.C.